Privacy Policy of Empire Service Solution Company Limited
Empire Service Solution Company Limited (“the Company”) realizes the importance of personal data protection. As the protection of personal data is part of our social responsibility
and is the foundation for building trustworthy business relationships with customers and partners, the Company is committed to complying with personal data protection laws.
and other relevant official rules.
This Personal Data Protection Policy has been developed to provide appropriate methods for handling personal data. and have appropriate security measures to protect employees' personal
information. Customer contractors with whom the Company collects, uses and discloses personal information in accordance with the law on personal information protection. Other relevant
laws and official rules.
1. Definition
• Company means Empire Service Solution Company Limited.
• Personal Data Subject means the person who owns the Personal Data collected and used by the Company. or disclose personal information,
including but not limited to employees, contractors, customers, shareholders, business partners, service providers and stakeholders.
• Information means personal information. Non-personal data, system data, location data
• Personal Data means information about an individual that enables an identifiable individual, either directly or indirectly, in accordance with the Personal Data Protection
Act B.E. 2562 (2019) and as amended. and other relevant laws
• Biometrics means personal data generated through the use of techniques or technologies related to the application of a person's physical or behavioral
characteristics to enable the identification of that individual as opposed to another person, such as simulated data. face picture iris simulation data or fingerprint data
• Personal Data Controller means the person having the authority to make decisions about the collection, use or disclosure of Personal Data.
• Personal Data Processor means a person who processes personal data in connection with the collection, use or disclosure of personal data on the order or on behalf of the Personal Data Controller.
• Application refers to a program or set of instructions used to control the operation of a mobile computer and its peripherals in order to perform an instruction. and meet the needs of users by application (Application) must have something called User Interface (User Interface or UI) to act as an intermediary for various application
• IP Address refers to the numerical symbol assigned to each device. such as computers or printers that are involved in a computer network that uses the Internet Protocol to communicate
• Cookies are small pieces of information on the Company's website. Sent to a computer or electronic device connected to the Internet. to collect personal information A cookie is returned to the original website each time you return to that website.
• Log refers to data generated from the use of the application. This includes the origin, origin, destination, route, time, date, volume, duration, type of service, or otherwise in connection with the use of the Application.
• Non-Personally Identifiable Information Information that has undergone an anonymous data preparation process
• Office means the Office of the Personal Data Protection Commission.
Privacy Policy
The Company recognizes and attaches great importance to the rights and privacy of personal data subjects. And the company will take strict measures to maintain security.
Confidentiality as well as preventing the use of personal information without prior permission of the personal information owner.
The company will proceed according to the purpose and the consent of the owner of the personal information provided to the company in relation to The collection,
use or disclosure of that personal information or as required by law and in accordance with international standards.
2. Method of Acquisition The Company collects personal information through the following processes.
2.1 Other services other than those set forth on our website, such as other goods or services performed by us that are not expressly stated to be subject to this policy.
2.2 Personal data from third parties such as agents, merchants or companies that provide data collection services, partners, partners, etc.
2.3 Personal data obtained from visiting the website, such as the name of the Internet service provider. and IP address (IP Address) through internet access date and
time of visit to the website Pages visited while visiting the website and the address of the website which is directly linked to the Company's website.
2.4 Application usage behavior There will be a log of your usage from on the company's application.
2.5 Personal data obtained from public records and non-public records that the Company is legally entitled to collect.
2.6 Personal data obtained from government agencies or a regulatory body that exercises legal powers
3. Purposes for collecting, using and disclosing personal data
The Company has the objectives for collecting, using or disclosing personal information as follows:
3.1 For the provision of services Improving the Company's products and services including other services or products to have in the future as well as taking care maintenance
and operation related to the provision of such services.
3.2 In order to carry out various transactions related to the Company's products or services, such as installment payments, inspection appointments, appointment of ownership transfers.
Activities related to condominium juristic person management housing juristic person, etc.
3.3 For the management of the relationship between the Company and the Personal Data Subject.
3.4 To confirm and/or identify the personal data subject in accessing the service through the channel
various or contact with the company.
3.6 For the implementation of the wishes of the owner of the personal data that has been notified to the Company
3.7 For the presentation of various benefits and/or other services of the Company such as providing advice and/or Offers on products and services including various promotions to promote marketing activities,
including transactions related to the use of the Company's services
3.8 For the Company's business operations such as data analysis, inspection, new product development Improving or changing the service Service usage analysis
Survey of promotional activities Consideration of the Company's operations and business expansion.
3.9 for any action necessary and appropriate to
3.9.1 Investigate and prevent acts that violate or may violate the law.
3.9.2 Respond to requests from government agencies or governments This includes the governmental or foreign government where the Personal Data Subject resides.
3.9.3 Enforce the Company's terms of service and policies related to personal data.
3.9.4 Protect the Company's business operations.
3.9.5 Protect the right to privacy Security or property of the company, personnel and personal data subjects or another person
3.9.6 Remedy, prevent or limit damage that may occur.
3.10 To comply with the law Officer's investigation or regulators or to comply with rules, regulations or obligations required by law or government.
Other purposes not listed above The owner of the personal information will be notified when the company requests to collect personal information. The Company will collect, use or disclose your personal data for the purposes stipulated in Clause 3 only if the following conditions are met:
1. You have given your consent to the company in accordance with the law.
2. It is necessary for the performance of the contract to which you are a party. or for use in the processing of your request before entering into that contract
3. It is to prevent or suppress danger to life, body or health of a person.
4. It is necessary to perform the duty in carrying out the mission for the public benefit of the Company. or perform duties in exercising the powers that the state has assigned to the company
5. It is necessary for the legitimate interests of the Company or of other persons or juristic persons. unless such benefits are less important than your fundamental rights to your personal data.
6. It is necessary to comply with the law.
7. Historical documents or archives are made available for the public interest. or related to research studies or statistics The Company will provide appropriate safeguards to protect your rights and freedoms
4. Purpose of processing personal data
personal information
• name
• Email
• address
• Office address
• telephone number
• ID card number
• Passport number
• birthday
• nationality
• sex
• Various settings
• Your account security settings.
• Other relevant information that is collected additionally for the purpose.
5. Personal Data Collected
The Company will collect information that the owner of the personal information has given to the Company directly or the personal information that the Company has received from providing services or operating the Company through all channels.
• Personal data means information related to the identification of a natural person. An identifiable natural person means a person who can be personally identified, directly or indirectly. by referring to any indicator such as
• Name
• Email
• Address / Office Address
• phone number
• ID card number
• Passport number
• birthday
• Nationality
• sex
• Credit card number
• Computer Identification Number (IP address)
• Browsing behavior data means information that is not related to an identifiable individual such as browser type, domain, websites visited. website time Reference website address for customer support There will be a log of your usage from on the company's application.
• System Information means information that the Company automatically collects when you log in to the Company's website. Whether through cookies, web beacons, login files, scripts, including technical information such as IP address, browser type, domain, history of the websites visited. Access time referring website address Information about what you search for or what you view while using the Company's website, including application usage behavior.
• Location Data means information received from GPS, Wifi, compass, accelerometer, IP Address or public posts indicating location information.
• Cookies refer to information placed on your computer by a web server. After cookies have been placed on your computer Cookies will store or remember the user's information until the user closes the browser. or until the user deletes or rejects cookies. However, you will find it easy to navigate through the use of the website. Because cookies help collect information about the websites that you visit or open.
6. Storage period and where to store personal data
The Company will store personal data for as long as necessary. Taking into account the purpose and necessity for the Company to collect and process This includes complying with the requirements of applicable law in such matters. The Company will store personal information after the period of the contract that you have entered into with the Company.
expires for a period of time and in accordance with the terms and conditions of the relevant laws The Company will store it in a suitable storage location according to the type of personal data. However, the Company is obliged to keep personal data even after the statutory limitation period has expired, such as in the case of litigation or legal proceedings, etc
The Company will keep your personal information very well in accordance with the Management Protection Section. Administrative safeguards, technical safeguards and physical safeguards to maintain appropriate security in the processing of personal data mean that confidentiality is maintained. (confidentiality) completeness (integrity)
and provide information in a ready-to-use manner (availability) and to prevent infringement of personal information by the Company has established policies, rules and criteria for personal information protection such as security standards of information technology systems and measures to prevent recipients from leaving the company Use or disclose information off-purpose or without authorization or against it, and the Company periodically revises such policies, rules and regulations as necessary and appropriate.
In addition, the Company also requires employees, personnel, agents and recipients of information from the Company to Have a duty to keep your personal information confidential and secure according to the measures set by the company. When any action is required with your personal data
7. Disclosure and transfer of personal data
Disclosure of personal information
The Company will disclose personal information to third parties and/or organizations or external entities only in the following cases:
• Related group of companies and its affiliates: The Company will share or share your personal information within the group of companies. and other companies for marketing purposes
• Contractors/Contractors: In the event that the Company employs a contractor to perform any necessary activities, use your personal information such as postal codes, statistical analysis. or online activities The website will require contractors to do so to protect the privacy of your personal information. And it is forbidden for the contractor to use your personal information for any purpose other than to support the activities or the work of the company.
• Contractors/Contractors: In the event that the Company employs a contractor to perform any necessary activities, use your personal information such as postal codes, statistical analysis. or online activities The website will require contractors to do so to protect the privacy of your personal information. And it is forbidden for the contractor to use your personal information for any purpose other than to support the activities or the work of the company.
• Vendors/brokers In some cases, the Company may share your information with authorized sellers or brokers. for a specific purpose
• Government agencies, governments or other legal entities. In order to comply with the law, order, request, to coordinate with various departments on matters related to compliance with the law
Transferring, transferring and/or sending personal data abroad
In the event that the company transfers, transfers and/or sends information to foreign countries The Company will set standards for making agreements and/or contracts with agencies. the organization to which the personal data will be obtained have accepted standards for personal data protection and in accordance with the relevant laws to ensure that personal information will be protected safely such as
• In the event that the Company has a necessity to store and/or transfer personal data for storage
• Computing in the cloud (Cloud) The company will consider organizations with international security standards. and will store personal data in an encrypted format. or other methods in which the identity of the owner of the personal data cannot be identified, etc.
In addition, the owner of the personal information can check the list of third parties to whom the Company will disclose personal information from the [Link]. There may be changes, increases or decreases, and the Company will always keep the information up-to-date.
8. Use of Personal Information of Specially Sensitive Persons
in the sale of products or services of the Company or the implementation of the Company's personal data collection purpose in some cases
The Company is required to collect particularly sensitive personal data such as personal data relating to race, religion or philosophy, sexual behavior, disability, trade union information. genetic information Biometrics and health data, etc., in which case the Company will notify and seek consent from the owner of the personal data. To use personal data that is particularly sensitive to carry out the purposes of the Company's further use of personal data.
9. Use of personal data for marketing purposes
In addition to the above purposes and under the provisions of the law The Company will use personal data for marketing purposes such as sending promotional materials by post, e-mail and by any other means. including direct marketing operations To increase the benefits that the personal data subject will receive from being a customer of the Company through referrals of related products and services
You can opt-out of receiving communications for marketing purposes from the Company. except for relevant and necessary communications and/or services that the company has provided to you, such as a notice of payment of installments and receipts, etc.
10. Security and Confidentiality of Personal Information
so that the owner of the personal information has confidence in the management of the company In order to prevent risks that may cause personal data to be illegally accessed, leaked, altered, lost, the Company has therefore raised awareness of information security. It also complies with internationally recognized standards for information security and business continuity management. and in accordance with the law
The company has measures to protect the privacy of the personal information owner. by limiting the personal data subject's access rights to personal data It will be assigned only to those individuals who need to use such personal data for the presentation of products, products and for the provision of the Company's services, such as employees, contractors, partners, agents.
financial advisor and the company's investment advisor which the person that the company allows to access that personal information Must strictly adhere to and comply with the Company's personal data protection measures. as well as maintaining the confidentiality of such personal data The Company has in place both physical and electronic safeguards in accordance with applicable regulatory standards to protect personal information.
When the Company enters into a contract or agreement with a third party The company will determine the security measures of personal information. Proper confidentiality To ensure that personal information held by the Company is secure.
11. Rights of personal data subject
Your rights are legal rights that you should know. You can apply for various rights under the provisions of the law. and the policies set forth at the moment or that will be amended in the future as well as the criteria as determined by the Company
Right to withdraw consent
If you have given consent for the company to collect, use and disclose your personal information (whether the consent you have given before the date on which the Personal Data Protection Law comes into force or thereafter), you have the right to withdraw your consent at any time during the period your personal data is with the Company. unless there is a limitation on that right by law or there exists a contract that benefits you.
Right to request access to information
You have the right to request access to your personal data that is the responsibility of the company. and ask the company to make a copy of such information for you including asking the company disclose how your personal data was obtained without your consent
Right to request data transfer
You have the right to request your personal information in the event that the company has made the data in a readable or generally usable form by means of automated tools or devices and that personal data can be used or disclosed by automated means
including the right to request the company Send or transfer personal data in such form to another personal data controller where possible by automated means. and has the right to request personal information that the company Send or transfer personal data in such form directly to another personal data controller. Unless it can't be operated due to technical reasons.
right to object
You have the right to object at any time. If the collection, use and disclosure of your personal information is done for the legitimate interests of the Company or of another person or to carry out missions for the public benefit If you file an objection
The Company will continue to collect, use and disclose your personal information only at the Company. Being able to justify the law is more important than your fundamental rights. or in order to verify compliance with the law or fighting legal action on a case-by-case basis
Right to request deletion or destruction of information
You have the right to request deletion or destruction of your personal data. or make it non-identifiable information If you believe that your personal information was collected
and unlawful disclosure of the relevant laws or that the company eliminates the need for preservation for the purposes involved in this policy. or when you have exercised the right to withdraw your consent or exercise your right to object as stated above
Right to request to suspend the use of information
You have the right to request to temporarily suspend the use of personal information in the event that the company In the process of reviewing your request to exercise your right to correct your personal data or object or any other cases that the company No need and have to delete or destroy your personal data according to the relevant laws, but you ask the company suspend use instead
Right to request correction of information
You have the right to request that your personal data be corrected, current, complete and without causing misunderstandings.
Right to complain
You have the right to complain to the competent authority. If you believe that the collection, use and disclosure of your personal information is in a manner that violates or fails to comply with applicable law Please contact the Office of the Personal Data Protection Commission.
Exercise of rights
The exercise of your rights as mentioned above can be done by completing the exercise request form and submitting a request to the responsible authority. However, your exercise of rights may be limited under applicable law. and there are some cases where there is a necessity that the company
may refuse or be unable to act upon your request to exercise any of the above rights, such as being required to comply with law or a court order. for public benefit The exercise of rights may violate the rights or liberties of other people, etc. If the company Rejecting the above request, the Company will inform you of the reason for the refusal with a period of time to exercise the different types of rights.
Incidentally, deleting or destroying or put your personal information in a form that does not identify the person who owns the personal information Alternatively, the termination of the consent of the personal data subject can be done under the provisions of law and the contract with the Company.
However, the exercise of such rights may affect the performance of the contract made with the Company. or in the case of providing other services because the identity of the owner of the personal data cannot be identified Consequently, there may be limitations in the provision of some services that require personal information. and may cause the owner of that personal data to not be entitled to the benefits of the service and further news from the company
12. Personal Data Protection Officer
The Company has appointed a Personal Data Protection Officer to monitor the processing, collection, use or disclosure of personal information. To comply with the Personal Data Protection Act B.E. 2562 and the Company's policies, regulations, announcements and orders, as well as to coordinate and cooperate with the Office of
Personal Data Protection Committee and have other duties according to the Personal Data Protection Act B.E. 2562 and that will be amended
13. Privacy Policy Questions
If you have any suggestions or would like to inquire about the details of the collection, use and disclosure of your personal information including requesting to exercise rights under this policy You can contact the company and/or the Personal Data Protection Officer through the following channels
Company Name : Empire Service Solution Company Limited
Address : 9/15 Moo 6, Sawai Pracharat Road, Lat Sawai Subdistrict, Lam Luk Ka District, Pathum Thani Province 12150
Company website : www.empireservice.co.th
Company's Call Center : 02-0485942,091011743
Email : service@empireservice.co.th
