Privacy Policy

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Privacy Policy

Privacy Policy is prepared by Empire Service Solution Company Limited.

The Company respects the privacy rights and attaches great importance to the protection of personal information of its customers. Therefore, the company has prepared this privacy policy. to inform you that. How does the company collect your personal information for use or disclosure? for what purpose and how to manage personal information. as well as your legal rights in relation to personal data. in accordance with the Personal Data Protection Act.

This Privacy Policy covers the Company's services through its website, application, social media and other channels. To customers and visitors to the company But this does not apply to employees and applicants applying for a job with the company. You agree that Your use of the Company's services through various channels or providing information to the Company. You are deemed to have accepted the Company's practices as set out in this Privacy Policy. The company has a policy to develop and improve the service to be modern. It’s efficient and always in accordance with good governance and relevant laws. Therefore, the Company may update this Privacy Policy from time to time. You are therefore requested to review this policy from time to time so that you are aware of the latest privacy policy of the company.

1 What sources does the company collect your personal information from.?

directly from you, such as the information you entered during registration for the service, account information (Account) or information that the user has modified and updated in the account information (Account). Of service users or information obtained from the user's contact with the company or its team (such as agents or information obtained from other accounts (Account). Information from the use of the product and/or the Company's services, contact, visit, search through the Company's website, Call Center and other channels, as well as information on participation in various platform activities, surveys, seminars and road shows. When you use the Company's website and applications. Affiliates, third parties such as

  • government agency
  • financial institution
  • Agents, Brokers, and Other Intermediaries
  • business partner
  • data provider
  • Social media, platforms and advertising providers

In this regard, for the purpose of updating the personal information of the service users to be up-to-date and to further improve the quality and efficiency of the Company's products and services.

2 Use of cookies and other tracking technologies.

The Company uses cookies and other tracking technologies such as Google Analytics and Facebook Conversion Tracking to help the Company collect information such as the type of browser Online service time Pages visited, referring URLs, language settings and other computer traffic information. With safety objectives to facilitate the use of the website for more effective data display to collect statistical information and to improve your browsing experience on websites and applications to meet your needs while using the Online Services. In addition, cookies are a tool that allows the Company to select the advertisements or offers that are most likely to be of interest to you. to display while you use the online service or to send marketing e - mails We also use cookies to track responses to online advertising and marketing emails. You can learn more about the company's use of cookies at Cookies Policy.

3 Personal Information Collected by the Company.

Information about a person such as name-surname, age, date of birth, gender, marital status, national identification number, passport number or other state-issued identification information, postal address, place of work, telephone number, Email, Line ID, IP address, Cookie ID, browser information and other information. About the devices you use to access the Company's website, applications and other communication channels, financial information such as deposit account numbers. financial history property list statement transaction information such as investments, purchase orders for investment units This includes information about the products or services you have purchased, used, considered or likely to purchase or use your products or services. Information about activities using the Internet, applications or other electronic networks, such as browsing history, search and your interaction with the Company's website or advertisements, information collected from cookies, pixel tags and other tracking technologies, audio data, images. or other electronic data that may be personally identifiable which may include information about geographic locations Sensitive Data The Company will collect Use and/or disclose sensitive personal information such as information about race, religion, user health information, biometric information, disability or any other sensitive information that will be useful in providing the service. Only when the company has received your express consent. or in cases where the company is necessary as permitted by law The company may be required to collect, use and/or disclose biometric information such as voice identity information. For the purpose of proving and verifying the identity of the service user who requests to apply and/or transacting through the Call Center website or any other channels, etc.

4 Period for collecting personal data.

The Company will retain your personal data for as long as is necessary to complete the purposes stated in this Privacy Policy. Unless required or permitted by law to keep the information longer. This may be for approximately 5 – 10 years, or more as necessary, for example, according to the statute of limitations for related matters. for litigation or for inspection by regulatory agencies.

5 Purpose of collecting personal data.

to provide services to meet your needs The company will use your personal information. so that you can obtain products and/or services that meet your contractual or requested purposes; In the following cases

  • Consideration for approval and/or providing services such as opening a trading account for investment units, making investments, making transactions for buying, selling, exchanging investment units.
  • Any action in connection with the provision of products and/or services, such as processing, contacting, notifying, assigning tasks to third party service providers. Assignment of rights and/or duties If you refuse to provide information to the company This may prevent the Company from providing products and/or services to you. to perform legal duties in compliance with relevant laws such as securities and stock exchange laws tax law Anti-Money Laundering Laws computer law and bankruptcy law The company collects, uses and/or discloses personal information such as information of directors. Person with authority to act on behalf Representative of corporate customers and persons that the court has issued an receivership order, etc. In addition, the Company is obliged to comply with the orders of the agencies or competent officials under the law. In addition, the company may need to cooperate in providing information to relevant agencies in foreign countries. If you refuse to provide information to the company This may prevent the Company from providing products and/or services to you. For the legitimate interests of the company or of other persons or juristic persons such as.
  • security measures The company has recorded sound through the Call Center, CCTV recording at the entrance and exit of the company.
  • risk management supervision internal management This includes preventing illegal acts such as fraud, cyber harassment, money laundering and other laws.
  • risk management supervision internal management This includes preventing illegal acts such as fraud, cyber harassment, money laundering and other laws.
  • Security of personal information, such as making personal information non-personally identifiable (Anonymous Data.)
  • business objectives The Company collects personal data for the purpose of statistical analysis or to promote the Company, such as video recording, audio recording at meetings, trainings, recreation or booths.

In the event that you refuse to provide information to the company This may prevent the Company from providing you with services as efficiently as it should be.

so that you can benefit from using the product and/or service As you have given your consent, for example to provide you with better products and/or services and in accordance with your needs for you to receive an offer Special benefits, advice and news, including the right to participate in special events. etc., in the event that you refuse to provide information to the Company This may prevent the Company from providing you with services as efficiently as it should be.

6 Who does the company disclose information to.?

The Company will not disclose personal information to any person without your prior consent. for the effectiveness of the service or to comply with the law The Company may disclose your personal information to the following persons:

  • Affiliates
  • Business partner
  • Data Processing Service Provider both at home and abroad
  • An agency or government official that exercises legal powers and duties.

In disclosing personal information to such persons The Company will ensure that those individuals keep the personal information of the service users confidential. and not used for purposes other than the scope specified by the Company.

ทั้In this regard, the personal information that the company receives from you will be stored on the data center (Cloud) of the third party data processing service provider and have servers located both in Thailand and abroad. The transfer of personal data of the Company's customers to such external data processing service providers. It is intended for safe storage. Backup data retrieval service and for the benefit of service The Company carefully examines and selects service providers and has agreements on data security measures and scope of data processing with the relevant service providers. In the event that the service user provides personal information to the company It will be deemed that the user has given his consent to the cross-border data transfer and storage of your personal data abroad for the above purposes.

However, if you believe that the person that the Company discloses the personal information of the user as above The user's personal information has been used for purposes other than the scope specified by the company. You can notify the Company using the details set out in this Privacy Policy. to continue in the relevant

In addition, the company may have to disclose personal information of the service user. to comply with the law, such as disclosing information to government agencies government agency The agency responsible for overseeing the service or the service provider's supervisory authority including in the event of a request to disclose information by virtue of law, such as a request for information for litigation or legal action or as a request from a private agency or other third parties involved in legal proceedings. including in cases where it is reasonably necessary to enforce the terms and conditions of use of the Company's services as well as disclosure of information in the event of organizational restructuring. merger or divestment The Company may transfer personal information of users. whether in whole or in part collected by the Company to the relevant companies.

7 Your right to deal with personal data.

Correction or deletion of personal information You can correct or delete your personal information at any time. You can request a “personal information request form” to fill out and send to the company via e - mail: service@empireservice.co.th or call: 02 048. 5942 In this regard, deletion of data may prevent the User from receiving services from the Company. or may cause the service to be inefficient as it should be.

In the event of a request to delete the personal data of a user from the system or customer database of that company The Company will use its best efforts according to the capabilities of the relevant systems to facilitate and act upon the request of the User. Unless it appears that Processing the request risks violating the privacy policies of other users. or is against the law or there is a need to keep the information for evidence in the investigation or legal action or to perform duties under applicable law. or to comply with the system's security policy or in the event that it is impossible in practice at the request of the service user.

However, even if the Company has taken action on the request of the user Such information may still be saved or copied to the Company's server or backup system in order to back up data in case of errors, malfunctions, or system failures.

In the event that you do not wish to receive information via e-mail (E-Mail): You can click “unsubscribe” in the e-mail that you receive from the company immediately.

Complaints You have the right to lodge a complaint with a panel of experts under the Personal Data Protection Act in the event that the Company or the Personal Data Processor. including employees or contractors of the Company or personal data processors. Violate or fail to comply with the Act or the announcement issued under the said Act.

8 Information of the Company and the Company's Personal Data Protection Officer
You can contact the company at the following address :
9/15 Moo 6 Sawaipracharaj Road, Tambol Latsawai, Lamlukka, Pathumthani 12150 Thailand
Tel. : 0485942, 02-1011743, 02-1253710 Fax : 02-1011744

To ensure effective compliance with the Company's privacy policy The Company has appointed a Personal Data Protection Officer. which can assist with the handling of your personal information. If you have any questions or suggestions about the Company's practices regarding the handling of personal information You can inform the company via service@empireservice.co.th หรือ โทร: 02-0485942

This policy was last updated in March. 2564

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